Security Officer

Role Description: The Security Officer will be working on a shift basis, including nights, weekends and holidays. They will be responsible for the safety and security of the hotel and its guests and staff members. This will involve regular patrolling of the hotel and surrounding property; checking key security issues; handling cash or valuable items; monitoring the hotel’s security system; handling emergency situations and other security related matters.

Duties and Responsibilities:

· Allow authorised persons to enter the property including searching duties, monitoring entrances and exits and assist guests with room access.

· Watch for irregular or unusual conditions that may create security concerns or safety hazards.

· Perform security controls of designated areas on foot.

· Assists in the hotels key control program.

· Observe departing personnel to protect against theft of company property and ensure that authorised removal of property is conducted within appropriate procedures.

· Respond to accidents and assist guests/employees during emergency situations.

· Conduct investigations, gather evidence, and facilitate interviews with relevant parties.

· Complete required shift reports and maintain confidentiality of all loss prevention documents.

· The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

Position Requirements:

· Good command of both written and spoken English.

· Prior experience in Security.

· Strong customer service skills.

· Ability to stand, sit or walk for long periods of time.

· Strong computer skills, including Microsoft Word, Excel and Outlook.

· Experience in operating CCTV systems.